Frequently Asked Questions
- Can you explain how your custom essay writing service works?
Ordering academic papers from thesisleader.com is an easy route to educational achievement. It’s simply a matter of filling in the short order form, making your payment and waiting for the assignment you ordered to be completed by the date you specified.
You can start the order process right now if you know the detailed instructions for your paper and if you have all the necessary materials available to upload. This is how our paper writing service usually works:
Fill out a short order form and pay using your preferred method.
If you have any queries while filling out the form, simply click on the “Information” option next to the appropriate field and a pop-up window will provide you with the additional information you need to proceed. Once the order is successfully completed, you will be assigned a Personal Account page, which will enable you to track your order’s progress or add any relevant material or additional files. This personal page also allows you to trade messages with our administrator or the writer that has been allocated to your project.
A writer is selected for your project.
We will carefully select an appropriately qualified writer who has expertise in your own field of study and who meets the specification you have provided. If they need any special technology or material to complete your project properly, let us know about them on the order form.
Your completed essay paper is punctually delivered to your Personal Account area.
On completion of your academic paper, we upload it as a .PDF file to your Personal Account area for you to approve. When you are satisfied, simply chose the “Approve” option in the drop-down “File” menu on your Personal Account page and we will instantly and automatically send you the Microsoft Word version. If you think any adjustments are needed to the paper, then you are most welcome to tell us by requesting a free-of-charge revision and setting a new deadline by which you want the writer to make these modifications. There is more information about this in our Revision Service section. By clicking here, you can place your order today!
- Can I expect confidentiality from your paper writing service?
When you are completing the order form, we do require a small amount of personal information about you, such as your name, your contact number and your preferred email contact address. However, you should be aware that thesisleader.com treats your order details in the utmost confidence and we will never provide information about you to anyone else. If our support staff need to call you, they will only do so using one of the numbers shown on our website, which are 1 206 4949998 , so you should not engage in conversation with anyone who calls you from other numbers saying they represent thesisleader.com. Neither will our team ask for any information from your credit cards; this information should only be used when entering the PayPal payment details online. The thesisleader.com administrator will confirm your payment via your Personal Account page when payment is successfully processed. There is more information available on this on our Privacy & Confidentiality Policy page.
- Where is your business location?
Thesisleader.com is a USA registered business offering academic services to students. Since 2005, we have been assisting UK, USA, Australian and Canadian students as well as taking online orders from students from every other part of the world.
- By what means can I pay for any assignments I buy? Are your payment methods secured?
Thesisleader.com works in close cooperation with the reliable money transfer business, PayPal, which is renowned for its speed and security. Our online billing and payment options are properly registered in line with legal requirements and, so far, we have processed thousands of transfers safely. When you have filled out the order page, you are invited to select between one of two payment choices, one being PayPal. When you choose your preferred method, you are directed to that company’s page where you are guided through all the steps with a range of helpful dialog. Your funds are received by us in a few minutes, which is our cue to begin creating a top quality custom paper on your behalf. You can get more information by visiting the PayPal website page.
- What factors influence your pricing policy?
We don’t deny that our price range is marginally higher than the industry norm. But, this is reflection of the personalized approach we take towards each customer by providing them with written work that is entirely exclusive to them. When you buy an assignment from us, you will immediately see the difference. Don’t make the mistake of buying papers from a writing provider who charges less than $10 per page because this is unrealistically cheap. Do you believe that a highly qualified professional would produce work for $7 per page, which is the maximum they would be paid from a $10 fee? The most likely scenario is that the paper which was just sold to you was created by an inappropriately qualified writer or that it will instantly be resold to someone else. Either way, you are most unlikely to receive a high quality result. We simply do not subscribe to the policy of reselling papers. So, we charge a price that enables us not to have to resort to such a practice, while still keeping our service prices as cheap as possible.
- What qualifications will the writer have? Will my writer have a degree?
Our expert writers hold a variety of impressive degrees, which include Bachelor’s, Master’s and even PhD’s in numerous fields of specialization. This diverse structure enables us to choose the most suitably matched writer for your specific assignment. To guarantee high quality services, we use the following recruitment criteria when selecting writers for our team:
Professional experience and academic qualifications;
We test each writer’s written English abilities through a written test and by assessing the quality of their application papers;
We assess the scores they are awarded in different categories of study during their employment with thesisleader.com;
We establish the present availability of each writer and their willingness to undertake specific customer assignments.
- Do I get a choice of writer?
If you have previously ordered one or more essays from us, you can ask to have the same writer again. To do this, you just need to click on the field that prompts you to choose a specific writer and a list of names will appear, from where you can choose the writer you want. However, do ensure you do as we have described because otherwise we cannot guarantee that your writing project will be allocated to your preferred writer.
- Where do your writers come from?
We hire writers who are skilled in ENL (English as a native language) and ESL (English as a second language). Occasionally, a customer asks for a writer who is skilled in a specific language. Normally, customers are able to select from:
Writers who are highly skilled and available;
Writers whose native language is English;
Writers whose second language is fluent English;
If, at any time, we have no native English writers available to work on an assignment that requires particular expertise, we will allocate the project to a writer whose fluency in English as a second language is excellent.
- Will I have any direct communication with my writer?
When you are completing the order form, we do require a small amount of personal information about you, such as your name, your contact number and your preferred email contact address. However, you should be aware that thesisleader.com treats your order details in the utmost confidence and we will never provide information about you to anyone else. If our support staff need to call you, they will only do so using one of the numbers shown on our website, which are 1 206 4949998, so you should not engage in conversation with anyone who calls you from other numbers saying they represent thesisleader.com. Neither will our team ask for any information from your credit cards; this information should only be used when entering the PayPal payment details online. The thesisleader.com administrator will confirm your payment via your Personal Account page when payment is successfully processed. There is more information available on this on our Privacy & Confidentiality Policy page.
- How can I be sure my paper is not plagiarized?
We apply zero tolerance to plagiarism, so all our work is originally created. We use our own plagiarism scanning software to detect any form of Internet-based plagiarism. While many colleges rely on such plagiarism detection programs such as Turnitin, our in-house system does not report to publicly-accessible databases, so our checking mechanism is safe. Our strict policy and guarantees against plagiarism ensure you receive unique work from us. But, you should be aware that, while our system can check against freely available Internet and other open sources, there are no plagiarism systems available that can guarantee against Turnitin-indexed sources, with the exception of turnitin.com. Therefore, we cannot offer a guarantee that there is no paraphrasing in your text. We recommend you use writecheck (a service from turnitin.com) and let us have the details if anything untoward appears. Additionally, if you want to avail of our proofreading, editing or rewriting service, you can upload your plagiarism-free assignment and we will do the necessary work on your behalf.
- What formatting do you apply to custom papers?
Our normal formatting style is: each page is 300 words in length, we use double-spaced Arial or Times New Roman 12 pt font and each page is laid out 1 inch from the top, bottom, left and right hand margins. However, you can request your own formatting style if you wish.
- How long will you need to complete my paper?
Thesisleader.com offers a range of delivery and completion options, which determine when your paper will be ready. We start calculating time as soon as our system registers your order and payment. Let us take an example: if your order is received by 2.00 pm on a Sunday and you have chosen a two day deadline, then you should expect to receive your completed paper by 2.00 pm on Tuesday. Additionally, you should be aware that if you opt for our binary-date deadline, which offers two alternative delivery dates, it is the later date that will automatically apply by default, unless you specifically state otherwise when ordering. If you place an urgent order, do allow 1 to 3 hours to complete each page. Do try and remember that your writer needs enough time to undertake whatever research is necessary to create a top quality paper, so please select the most reasonable timeline when ordering. Remember also to attach all the additional and relevant material at the start. If you don’t, it can delay your delivery deadline. You may also want to consider our Progressive Delivery option, which is a method whereby we can send completed sections of your work at pre-scheduled intervals. We refer to the precise date for submitting your paper as the Final Submission deadline, so please ensure this date exceeds your first draft deadline by 30% at least. This will allow sufficient time if revisions are required.
- Tell me a little more about your order and customer enquiry forms. Are they easy to complete?
Firstly, select the order link and it will open the form. From there, list your topic and the length of your custom assignment in terms of its number of pages, but don’t count the title page or bibliography. Specify your delivery option and date and tell us how many sources you would like to be used. If you have any special instructions about how you want the completed work to look, tell us about them. We will also need to know the name of your course and the writing style you would like us to apply. In general, let us have as much detail as you can because it will help your writer develop the paper in line with your expectations. As you go along, you will notice the “more information” options against each field. By clicking on these, a pop-up window should answer any queries you have. Moreover, if your instructions are complex and you want to make sure we understand them, you can submit a free customer enquiry. Only when we located a suitable and available writer, will we forward a payment link for you to complete.
- How can I send additional information or relevant material to my writer?
When the order process is satisfactorily complete, thesisleader.com will automatically allocate a Personal Account page to you. You will see a “Files” option on this page where you can directly upload or attach any relevant files you have. Once you have done this, the material you have sent will be immediately accessible by your writer. If you have any difficulty attaching your files, please contact our customer services representative for help.
- Tell me a little more about my Personal Account page?
Your Personal Account page is a secure customer area, through which you can monitor the progress of your assignment or assignments, add any additional material and communicate directly with your writer and our administration team. It comprises:
A "My Orders" option, which allows you track all the past and present orders you have placed with thesisleader.com and it shows their status, which generally means they are in progress, successfully completed or were canceled;
A "My New Orders" option, which enables you to place a new order;
A "My Profile" option, which holds your personal details and an option to change or reset your account password.
Within each order page, you can check the current status of that order or send a message to your writer or the support staff at thesisleader.com by appropriately selecting either the “Order Information” or the “Message” tab.
- What is the procedure if I forget the password I set?
When you first place an order with thesisleader.com, you are asked to choose your own unique password. If you forget what that was at any point when you want to access your account, just click on the “forgotten password” link and you will be given further instructions on how to proceed.
- If my assignment doesn’t arrive by the deadline, what happens?
Contact our customer support without delay. Call us, send a message via your Personal Account page or initiate a live chat session. Our support team will immediately investigate the delay. There are different reasons that might cause a delay. For instance, it may be that you have given us an incorrect email address or your spam software has rejected our notification. Or, it could be that your writer is still expecting some feedback or information from you and cannot continue until he or she receives it. Another reason may be that it is undergoing plagiarism testing. But, whatever the reason, don’t delay in contacting us if there appears to be an issue.
- If I am unhappy with my paper, what happens to paper?
If you are unhappy with any aspect of the work we provide, you can, of course, ask us to revise it through the revision area on your Personal Account page and let us know how much time your writer can spend on it. If the work needs major changes from the initial specification or a full rewrite, the price will depend on how complex your requirement is. More information on this is available in our Revision Policy page.
- What do you mean by samples service?
We randomly choose three pages of text that were previously created by your writer. This allows you to familiarize yourself with the quality and style of their writing. On receipt of these samples, you get a two hour opportunity to request a change of writer. You get three chances to change your writer with each order you place. If you don’t request a change in writer within these two hours, we understand this to mean you are satisfied with our initial choice. This flexible service is available for the relatively cheap additional fee of just $5.00.